XMS voilà.id - Internal Tools
XMS Voilà.id is an internal admin tool designed to streamline the management of products, orders, users, and other administrative tasks. This system helps Voilà.id's team efficiently monitor and update product listings, process orders, and manage user accounts. With a user-friendly interface, XMS improves the overall operational workflow by centralizing essential administrative functions, allowing the team to quickly make decisions and ensure smooth business operations.
Client
XMS voilà.id - Internal Tools
Year
2022
Scope
Product Designer
Problem Statement
Managing products, orders, and user accounts manually or with disjointed systems is time-consuming and prone to errors. This leads to inefficiencies, delays in processing orders, and challenges in maintaining accurate data across different functions within Voilà.id.
Goals
Increase operational efficiency by automating administrative tasks and reducing manual work.
Centralize product, order, and user management for streamlined workflows.
Improve data accuracy and reduce the risk of human error across key administrative functions.
Provide real-time access to important business data for better decision-making.
Solution
Simplified Order Management
Provide admins with tools to easily create, track, and update orders in real-time — helping to minimize delays and ensure a smooth purchasing experience for customers.
Centralized Product Management
Enable quick product updates, inventory adjustments, and categorization through an intuitive interface, so admins can keep listings accurate and up-to-date across all channels.
Efficient Customer Data Handling
Allow admins to access and manage customer profiles, order histories, and preferences to provide better support and maintain consistent service quality.
Voucher and Discount Management
Offer an easy way to create, schedule, and monitor promotional codes or discounts, empowering marketing and sales teams to run campaigns without relying on complex setups.
